Legal
Cancellation and Refund Policy
Last updated: August 2026
Working with RankRite Labs should be simple and transparent. As our services require dedicated time, resources, research, and custom work for your business, payments are generally non-refundable.
Terminating an ongoing service
If you wish to terminate an ongoing service, please give us a 15-day notice by email or text message. Providing no notice will result in one additional month being charged. No refunds or prorations will be given for payments already made.
Client responsibilities
You should provide us with the necessary website access, content, approvals, and information on time to keep your project moving smoothly. A refund will not be given if these are not provided or if your website is inactive, unavailable, or experiencing technical problems beyond our control.
Strategy and website changes
The results of our original strategy cannot be guaranteed if you change the content, listings, or technical setup of your website, your AIO strategy, or your advertising strategy independently. It is not possible to refund such changes.
Website development and design
When developing or testing a website, payments are non-refundable once designs or mockups have been approved. An additional fee may be required if the scope of the project changes.
Projects on hold and special services
The project may be closed if it has been on hold for more than 30 days; no refunds will be issued. A 30-day cancellation notice may be required for special, promotional, or event-based services.
Payment disputes and chargebacks
Contact us first if you believe there is an issue with a payment. Chargebacks and payment disputes submitted for services delivered or owed by RankRite Labs may result in RankRite Labs providing relevant documentation, including agreements, invoices, communications, approvals, and reports.
Fair handling and exceptions
It is our goal to handle cancellations and concerns fairly and professionally at all times. A written exception must be approved by RankRite Labs.
Agreement
We assume that you have read and agree to the Cancellation and Refund Policy before purchasing or continuing our services.
